Multi-enterprise integration intelligence
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    CRMMarketing

    Delighted Integration with APIWORX

    Integrate Delighted to sync NPS, CSAT, and customer feedback data into your operating systems.

    400+ connected systems· Real-time webhooks· SOC 2-aligned
    SOC 2 Type II–aligned· Encrypted in transit & at rest· Secure credentials· GDPR-ready
    Outcomes

    What you gain

    Operational and financial impact when Delighted is wired into your business systems.

    ↓ 80%
    Manual data entry

    Sales reps see the full customer story in Delighted, not just deal data

    ↑ 3×
    Faster reconciliation

    Eliminate duplicate accounts between Delighted and operational systems

    ↑ 99.9%
    Data accuracy

    Faster handoff from closed-won to fulfillment

    Cleaner attribution and forecasting with synced order data
    Flows

    Delighted integration flows

    Ready-to-deploy data flows pairing this platform with the rest of your stack.

    NetSuiteDelighted
    NetSuite → Delighted

    Connect NetSuite and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Sage IntacctDelighted
    Sage Intacct → Delighted

    Connect Sage Intacct and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Sage X3Delighted
    Sage X3 → Delighted

    Connect Sage X3 and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Sage SDMODelighted
    Sage SDMO → Delighted

    Connect Sage SDMO and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    QuickBooks OnlineDelighted
    QuickBooks Online → Delighted

    Connect QuickBooks Online and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    XeroDelighted
    Xero → Delighted

    Connect Xero and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Microsoft Business CentralDelighted
    Microsoft Business Central → Delighted

    Connect Microsoft Business Central and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    SAP Business OneDelighted
    SAP Business One → Delighted

    Connect SAP Business One and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    CETEC ERPDelighted
    CETEC ERP → Delighted

    Connect CETEC ERP and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Dual EntryDelighted
    Dual Entry → Delighted

    Connect Dual Entry and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Microsoft Dynamics 365Delighted
    Microsoft Dynamics 365 → Delighted

    Connect Microsoft Dynamics 365 and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    AcumaticaDelighted
    Acumatica → Delighted

    Connect Acumatica and Delighted to sync customers, sales orders, accounts, and support activity end-to-end.

    Customers
    Overview

    What Delighted Does

    Delighted integration helps teams connect customer sentiment signals with CRM, support, and revenue workflows for closed-loop experience management.

    Common data objects synced

    People
    ContactsAccountsLeads
    Transactions
    Deals
    Other
    ActivitiesTasksNotes
    Workflows

    Typical Delighted workflows

    Step-by-step automations APIWORX runs between this platform and the rest of your stack.

    1. 01

      Customer sync to Delighted

      Delighted

      Create or update Delighted contacts and accounts whenever a customer signs up, places an order, or updates their profile.

    2. 02

      Order activity into Delighted

      Delighted

      Log purchases, refunds, and lifecycle events as Delighted activities so reps see the full commerce picture.

    3. 03

      Deal-to-order automation

      Delighted

      Trigger ERP sales orders or invoices when a Delighted deal is marked closed-won, with line items mapped to your product catalog.

    4. 04

      Bidirectional account sync

      Delighted

      Keep account hierarchies, owners, and custom fields consistent between Delighted and your ERP/billing system.

    Capabilities

    Integration capabilities

    Every APIWORX connector ships with the same enterprise-grade integration foundation.

    Real-time data synchronization
    Bi-directional data flow
    Custom field mapping
    Automated error handling
    Comprehensive audit trails
    Scalable architecture
    Often paired with

    Commonly connected systems

    Platforms customers integrate alongside Delighted.

    Delighted integration FAQ

    Connect Delighted with your stack

    APIWORX integrates Delighted with your ERP, ecommerce, and operational systems as a managed service. Live in days, not months.

    API Documentation · API key authentication via Delighted API.